:root{--primary:#0D47A1;--secondary:#0284C7;--accent:#38BDF8;--light:#7DD3FC;--dark:#071A3D;--footer:#041126;--white:#ffffff;--text:#0f172a;--muted:#64748b;--border:#e2e8f0;--soft:#f8fafc;--success:#16a34a}*{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{font-family:"Open Sans",Arial,Helvetica,sans-serif;color:var(--text);background:var(--soft);line-height:1.65}a{text-decoration:none}.container{width:min(1160px,92%);margin:0 auto}.topbar{background:#041126;color:#dbeafe;font-size:14px;padding:9px 0}.topbar-content{display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap}.support-header{background:#071A3D;border-bottom:3px solid #0284C7;position:sticky;top:0;z-index:999}.support-nav{min-height:86px;display:flex;align-items:center;justify-content:space-between;gap:24px}.support-logo img{width:auto!important;max-width:190px!important;height:auto!important;max-height:62px!important;object-fit:contain!important;display:block!important}.support-menu{display:flex;align-items:center;gap:22px}.support-menu a{color:#fff;font-weight:700;font-size:14px;text-transform:uppercase;letter-spacing:.3px;transition:.25s}.support-menu a:hover{color:#38BDF8}.support-btn{background:#0284C7;color:#fff!important;padding:10px 17px;border-radius:30px}.support-btn:hover{background:#38BDF8;color:#071A3D!important}.support-menu-toggle{display:none;width:44px;height:44px;background:transparent;border:none;cursor:pointer}.support-menu-toggle span{display:block;width:28px;height:3px;background:#fff;margin:6px auto;border-radius:3px}.support-hero{min-height:620px;display:flex;align-items:center;color:#fff;background:linear-gradient(135deg,rgba(7,26,61,.94),rgba(4,17,38,.88)),radial-gradient(circle at top right,rgba(56,189,248,.34),transparent 32%),linear-gradient(135deg,#071A3D,#0D47A1)}.hero-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:50px;align-items:center;padding:70px 0}.hero-badge{display:inline-block;color:#dbeafe;background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.22);padding:8px 16px;border-radius:999px;font-weight:800;margin-bottom:18px}.hero-content h1{font-size:clamp(2.4rem,6vw,4.7rem);line-height:1.08;font-weight:900;margin-bottom:20px}.hero-content p{color:#dbeafe;font-size:1.12rem;max-width:720px;margin-bottom:30px}.hero-actions{display:flex;flex-wrap:wrap;gap:14px}.btn-main,.btn-outline,.submit-btn{display:inline-block;border:none;cursor:pointer;font-weight:900;border-radius:14px;padding:14px 21px;font-size:15px;transition:.25s}.btn-main{background:linear-gradient(135deg,#0284C7,#0D47A1);color:#fff;box-shadow:0 16px 35px rgba(2,132,199,.30)}.btn-outline{color:#fff;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.34)}.btn-main:hover,.btn-outline:hover,.submit-btn:hover{transform:translateY(-2px)}.hero-panel{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.16);border-radius:30px;padding:28px;box-shadow:0 30px 80px rgba(0,0,0,.30);backdrop-filter:blur(8px)}.status-card{display:flex;align-items:center;gap:14px;background:rgba(255,255,255,.10);border-radius:18px;padding:16px;margin-bottom:22px}.status-dot{width:16px;height:16px;background:#22c55e;border-radius:50%;box-shadow:0 0 0 8px rgba(34,197,94,.14)}.status-card strong,.status-card span{display:block}.status-card span{color:#dbeafe;font-size:14px}.panel-screen{min-height:290px;background:linear-gradient(135deg,#041126,#071A3D);border:1px solid rgba(56,189,248,.30);border-radius:24px;padding:28px;position:relative;overflow:hidden}.panel-screen:after{content:"";position:absolute;width:260px;height:260px;border-radius:50%;background:rgba(56,189,248,.14);right:-80px;bottom:-100px}.screen-line{height:13px;background:rgba(125,211,252,.28);border-radius:999px;margin-bottom:16px;width:62%}.screen-line.wide{width:82%}.screen-line.small{width:42%}.ticket-preview{margin-top:45px;background:rgba(255,255,255,.10);border:1px solid rgba(255,255,255,.14);border-radius:20px;padding:20px;position:relative;z-index:2}.ticket-preview span,.ticket-preview em{display:block;color:#dbeafe}.ticket-preview strong{display:block;color:#fff;font-size:1.7rem;margin:6px 0}.stats-section{margin-top:-55px;position:relative;z-index:10}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}.stat-card{background:#fff;border:1px solid var(--border);border-radius:22px;padding:24px;text-align:center;box-shadow:0 18px 45px rgba(15,23,42,.10)}.stat-card strong{display:block;color:#0D47A1;font-size:2rem;font-weight:900;margin-bottom:4px}.stat-card span{color:var(--muted);font-size:14px}.support-main{padding:80px 0}.support-layout{display:grid;grid-template-columns:1.05fr 1.95fr;gap:30px;align-items:start}.help-card,.ticket-card{background:#fff;border:1px solid var(--border);border-radius:28px;box-shadow:0 18px 45px rgba(15,23,42,.09)}.help-card{padding:30px}.help-card h2{color:#071A3D;font-size:1.85rem;font-weight:900;margin-bottom:12px}.help-card>p{color:var(--muted);margin-bottom:25px}.step-list{display:grid;gap:18px}.step-item{display:flex;align-items:flex-start;gap:14px}.step-number{min-width:40px;height:40px;border-radius:50%;background:#e0f2fe;color:#0D47A1;display:flex;align-items:center;justify-content:center;font-weight:900}.step-item strong{display:block;color:#0f172a;margin-bottom:3px}.step-item span{display:block;color:var(--muted);font-size:14px}.contact-card{margin-top:28px;background:linear-gradient(135deg,#071A3D,#0D47A1);color:#dbeafe;border-radius:22px;padding:22px}.contact-card h3{color:#fff;margin-bottom:12px;font-weight:900}.contact-card p{margin-bottom:8px}.ticket-card{padding:34px}.ticket-header{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:26px;border-bottom:1px solid var(--border);padding-bottom:20px}.ticket-header span{display:block;color:#0284C7;font-weight:900;text-transform:uppercase;font-size:13px;margin-bottom:4px}.ticket-header h2{color:#071A3D;font-weight:900;font-size:2rem}.ticket-icon{width:58px;height:58px;border-radius:18px;background:#e0f2fe;display:flex;align-items:center;justify-content:center;font-size:26px}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.form-group{display:flex;flex-direction:column;gap:8px}.form-group.full{grid-column:1/-1}label{font-weight:900;color:#1e293b;font-size:14px}input,select,textarea{width:100%;border:1px solid #cbd5e1;border-radius:14px;padding:14px 15px;font-size:15px;outline:none;background:#fff;color:#0f172a;transition:.22s}input:focus,select:focus,textarea:focus{border-color:#0284C7;box-shadow:0 0 0 4px rgba(2,132,199,.13)}textarea{min-height:155px;resize:vertical}.submit-btn{width:100%;background:linear-gradient(135deg,#0284C7,#0D47A1);color:#fff;font-size:16px}.privacy-note{text-align:center;color:var(--muted);font-size:13px;margin-top:14px}.privacy-note a{color:#0284C7;font-weight:900}.services-strip{background:#fff;border-top:1px solid var(--border);border-bottom:1px solid var(--border);padding:34px 0}.mini-services{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;text-align:center}.mini-services div{padding:18px;border-radius:18px;background:#f8fafc;border:1px solid var(--border)}.mini-services strong{display:block;color:#071A3D;margin-bottom:4px}.mini-services span{color:var(--muted);font-size:14px}#footer{background:linear-gradient(135deg,#071A3D,#041126);color:#fff;padding:55px 0 0;border-top:3px solid #0284C7}.footer-grid{display:grid;grid-template-columns:2fr 1.3fr 1fr 1fr;gap:35px}.footer-logo{width:auto!important;max-width:190px!important;max-height:68px!important;object-fit:contain;margin-bottom:18px}#footer p{color:#dbeafe;font-size:14px;line-height:1.7;margin-bottom:8px}#footer h4{color:#fff;font-weight:900;margin-bottom:18px}.footer-col a{display:block;color:#dbeafe;margin-bottom:9px}.footer-col a:hover{color:#38BDF8}.footer-bottom{margin-top:40px;padding:18px;text-align:center;background:#041126;font-size:14px;color:#dbeafe}@media(max-width:960px){.hero-grid,.support-layout{grid-template-columns:1fr}.hero-panel{max-width:620px;margin:0 auto;width:100%}.stats-grid,.mini-services{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:1fr 1fr}}@media(max-width:768px){.topbar{display:none}.support-nav{min-height:76px}.support-logo img{max-width:118px!important;max-height:48px!important}.support-menu-toggle{display:block}.support-menu{display:none;position:absolute;top:76px;left:0;width:100%;background:#071A3D;border-top:1px solid rgba(255,255,255,.12);padding:12px 0;flex-direction:column;gap:0}.support-menu.active{display:flex}.support-menu a{width:100%;text-align:center;padding:13px;border-bottom:1px solid rgba(255,255,255,.08)}.support-btn{width:auto!important;margin:10px auto 0;padding:12px 22px!important}.support-hero{min-height:auto}.hero-grid{padding:56px 0}.hero-content{text-align:center}.hero-content h1{font-size:2.15rem}.hero-content p{font-size:1rem}.hero-actions{flex-direction:column;align-items:stretch}.btn-main,.btn-outline{width:100%;text-align:center}.hero-panel{display:none}.stats-section{margin-top:0;padding:28px 0 0}.stats-grid,.mini-services,.footer-grid{grid-template-columns:1fr}.support-main{padding:48px 0}.help-card,.ticket-card{border-radius:22px;padding:24px}.ticket-header{align-items:flex-start}.ticket-header h2{font-size:1.55rem}.form-grid{grid-template-columns:1fr}input,select,textarea{font-size:16px}textarea{min-height:135px}#footer{text-align:center;padding-top:38px}.footer-logo{max-width:150px!important}}@media(max-width:420px){.container{width:94%}.hero-content h1{font-size:1.85rem}.hero-badge{font-size:13px}.help-card,.ticket-card{padding:20px}}